Privacy & Terms of Service
PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an inpidual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
We do not include or offer third party products or services on our website.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website. Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those inpiduals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users will be notified of any privacy policy changes on our Privacy Policy Page. Users are able to change their personal information by emailing or calling us.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days.
We also agree to the inpidual redress principle, which requires that inpiduals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that inpiduals have enforceable rights against data users, but also that inpiduals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
ONLINE SALON SUPPLY
www.onlinesalonsupply.com
info@onlinesalonsupply.com
(951) 755-7455
13089 Peyton Dr. # C 369, Chino Hills, California 91709
TERMS
Online Salon Supply ("OnlineSalonSupply.com") owns and operates this website, OnlineSalonSupply.com ("Web Site"). Online Salon Supply recognizes and respects the importance of maintaining the privacy of our customers, registered members ("Members") and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of the personal information we may collect from you when you visit our Web Site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail.
Note: You must be 18 years or older to use, subscribe or register as a member of OnlineSalonSupply.com. The Web Site is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under the age of 13. If Online Salon Supply becomes aware that a child under 13 has provided personally identifiable information, we will take reasonable steps to remove such information and terminate the respective account.
WHY DO WE GATHER INFORMATION?
OnlineSalonSupply.com gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide you with an enhanced and more personalized shopping experience, and to inform you of special offers and discounts from us and selected third parties.
WHAT INFORMATION DO WE GATHER?
We collect information through our Web Site, emails, mail, fax, and telephone, including when you: place an order, participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you interact with us, we collect some or all of the following types of information: your name, address, telephone number, email address, billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address), gender and birth date, if you choose, or are otherwise required to, enter such information, products purchased any promotion or gift card code and related information, and other information you provide to us.
Information you provide may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send orders. Other Members do not have the right to view and edit your Address Book entries.
Upon completing a purchase with Online Salon Supply, a customer is automatically opted in for e-mails. To opt out, please e-mail: info@onlinesalonSupply.com.
When you use the Ratings & Reviews or the Question & Answer services you will become a registered user (if you aren’t already one) and any personal information you submit will become part of your profile, as maintained by Online Salon Supply.
HOW WE USE "COOKIES" AND "ACTION TAGS"
A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of OnlineSalonSupply.com Web Site, such as the cart, may not function properly.
We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Web Site on your computer to assist in analyzing our business and customers.
Our Web Site also uses a common web technology called "action tags" (also called single pixel gifs or web beacons) to anonymously track purchase, usage and other web activity information. Action tags (including third party tags) may be used to provide data to third parties for tracking purposes. However, our Web Site does not currently use action tags to collect or transfer personal information.
OTHER WEBSITES
Advertisements for our products and services may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about hair care, these websites or services may display to you an advertisement for our hair care products. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based upon your personal information, but rather, upon your online activities.
We do not control such third party websites or services on which these advertisements appear. Further, we do not control how they collect and use data about your online activities. However, you may opt-out of being tracked online by certain companies by visiting
http://www.networkadvertising.org/managing/opt_out.asp. If you opt-out, you will still receive advertisements, but they will not be delivered to you based upon your behavioral data possessed by the companies from whom you have opted-out. This process relies upon an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process.
OUR WEBSITE
In addition, from time-to-time, our Web Site may also carry advertisements from other companies. Some of these advertisements may be personalized, meaning that they are intended to be relevant to you based, for example, on commercial interests you have expressed during your online activities. You may opt-out of receiving this type of targeted advertising by visiting http://www.networkadvertising.org/managing/opt_out.asp to learn more about online behavioral advertising and how to opt-out from interest-based advertising ads served by some or all participating companies. Once again, if you opt-out, you will still receive advertisements, but they will not be delivered to you based upon your behavioral data possessed by the companies from whom you have opted-out. This process relies upon an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process.
HOW WE USE THE INFORMATION WE COLLECT
We use information we collect to communicate with you, to process your orders, to provide you with an enhanced and more personalized shopping experience, to inform you and of offers and discounts from OnlineSalonSupply.com, and to enable you to receive credits for purchases under loyalty or buying programs which you have joined. In addition, we may make such information (except for credit/debit card number and expiration date, unless you consent otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.
However, without your consent, we do not make your email addresses, available to “third parties” (as that term is defined and limited below). For example, we may make your postal address available to third parties for marketing purposes; however, we would not share your email address without your consent. In addition, you may instruct that other personal information about you to us not be shared with third parties by following the instructions in How to Limit the Use of Personal Information, below.
Our Affiliates, subcontractors, and agents, and any successors or assignees to our business (if we ever sell, lease, license or assign some or all of our business), are not considered to be third parties under this Policy. We may provide your information to our Affiliates for use in connection with their businesses, including sending you offers and promotions. However, in connection with information collected under this Policy, they are required to comply with this Policy. "Affiliates" are persons or entities directly or indirectly controlling, controlled by, or under common control with OnlineSalonSupply.com
We may combine information we receive from you via our Web Site, emails, mail, fax, and telephone with information from our Affiliates and third parties. We use the combined information to enhance and personalize your shopping experience with us and to communicate with you in accordance with this Privacy Policy.
We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Site, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
Please note that all information (including personal information) that you reveal or post on one of our public forums such as a message board, chat room, discussion group, folder, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us (and third parties) without restriction or your permission. Information you give out or post on our public forums is disclosed at your own risk.
Online Salon Supply may also transfer any and all information it collects for the Web Site (including personal information, registration data, e-mail addresses, purchase histories, traffic data and information from public forums) to any successor to all or substantially all of its business or assets related to the Web Site.
CONSENT TO TRANSFER AND SUBMISSION
OnlineSalonSupply.com is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using the Web Site or otherwise providing us with information, you hereby consent to this transfer.
Although personal information collected by us through the Web Site, emails, mail, fax, and telephone is used by us in accordance with this Privacy Policy, laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.
LINKS TO OTHER WEB SITES
OnlineSalonSupply.com wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party web sites, you will be subject to the privacy policies and terms of use of those web sites, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other web site.
SECURITY AND PASSWORDS
If you place an order on our Web site, we encrypt the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft Internet Explorer®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers.
However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it (including by complying with all Payment Card Industry (PCI) security requirements, we cannot guarantee the security of information we receive.
Portions of the Web Site (such as our Member registration) may require registration and log-in processes in which you will select a user ID and password (collectively, the "Password"). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Web Site (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts. Passwords are encrypted and cannot be decrypted by Online Salon Supply but only reset. Online Salon Supply will never ask you divulge your password.
We may provide you with the ability to log into our service using a social media account, such as Facebook Connect. We do not control the activities of such social media services and have no control over the data they collect or their privacy practices. You should review their privacy practices before using any such social media service. Even if you access our Web Site using a social media account, this Privacy Policy shall apply to your use of our service and Web Site.
By identifying yourself through a social media account, Online Salon Supply may obtain additional information about your corresponding profile (to the extent permitted by the terms, conditions and functions of that social media service).
HOW TO LIMIT THE USE OF PERSONAL INFORMATION
We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Web Site, emails, mail, fax, and telephone shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.
FROM THIRD PARTIES
We do not share email addresses you provide with third parties without your consent. In addition, if you prefer that other personal information provided by you not be shared with third parties, please let us know by emailing, writing or calling us as described below. Your instructions will be processed as soon as reasonably practicable and in accordance with law.
Emailing us at: info@OnlineSalonSupply.com from the email address which you wish to have removed (i.e. not shared with third parties), and include your postal mailing address in the message.
FROM OUR AFFILIATES
If you also prefer not to have us provide personal information about you to our Affiliates, please indicate in your email or letter that you wish your instructions to apply to our "Affiliates".
CORRECTIONS
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to info@OnlineSalonSupply.com.
Members can modify and update their membership information (including name, mailing address, birth date, telephone number and email address) by accessing the password-protected "Your account page" page.
YOUR CONSENT AND CHANGES TO THIS POLICY
Subject to the above provisions, by using our Web Site, you consent to the terms of this Privacy Policy. We may change our Privacy Policy from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made.
The date on which the current Privacy Policy took effect is listed at the top of the Privacy Policy.
By using OnlineSalonSupply.com after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy.
YOUR COMMENTS
OnlineSalonSupply.com wants to hear your feedback concerning this policy. Please send your comments and questions to info@OnlineSalonSupply.com.
NOTIFICATION OF CHANGES
Online Salon Supply reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.